1. Don't criticize, condemn, or complain.
2. Give honest and sincere appreciation
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
5. Smile.
6. Remember that a man's name is to him the sweetest and most important sound in any language.
7. Be a good listener. Encourage others to talk about themselves.
8. Talk in terms of the other man's interests.
9. Make the other person feel important — and do it sincerely.
Dale Carnegie
The above list comes from Dale Carnegie book, How to Win Friends and InfIuence People. They are his first nine Human Relations Principles. It is basically about how to deal with social situations, nothing more, nothing less.
My challenge for myself this week is to follow principle # 1 and to stop complaining, condemning or criticizing. Anybody care to join me in this challenge?
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